The time I need to prepare an order for shipping varies. For details, see individual items.
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 3 days of delivery
Ship items back to me within: 7 days of delivery
Request a cancellation within: 2 days of purchase
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Wash and dry as you would any other towel.
All of our products (except for the specific single ply bathroom wipes) are double layer for maximum absorbency. Some sellers offer a single ply of flannel but we’ve found that doesn’t hold up well and often becomes misshapen with multiple washings.
NO! All of our fabrics are pre shrunk so the size you get will stay that size. You can iron (do not iron directly in the snaps) or hand flatten if they become wrinkled.
Everything in my shop is 100% handmade by me after your order is placed. Due to current high demand processing times are 1-2 weeks, but I’m working hard everyday to get orders out so you can start enjoying your items!
We are allergen pet free (just a turtle and an aquarium) and smoke free. We also pre-wash all fabric in only hot water - no detergent or softener, and dry on high heat without dryer sheets, wool balls, or oils.
While we don’t specifically offer gift wrapping, all orders are packaged well and make excellent gifts! All materials in the packaging are 100% recyclable, most are even compostable! If your order comes in a poly mailer it can be recycled at any store or facility that accepts plastic bags. Stickers, paper, and strings are all compostable.
While Etsy gives an estimated arrival date, that algorithm does not take into account full production time or postal system delays. If your package is delayed please reach out to me! Also, you can sign up for text alerts on your tracking number at tools.usps.com
I can usually accommodate address changes, just send a message as soon as possible to avoid reshipment costs. Please double check your address on file at checkout. If paying with PayPal please check your address on PayPal as well.
A “Snap Roll” is a custom made starter roll for your new Nonpaper towels. There is a snap in the center of the roll that matches the placement of the snaps on your towels! To start simply snap your first towel onto the roll and begin rolling. Once you reach the end of that towel snap another towel to the one you just rolled and repeat. A typical standard paper towel holder will accommodate about 12 Nonpaper towels, though so freestanding holders can accommodate 24-36! Some prints are fluffier than others so it depends on your towels and how tightly you roll them.
I send 1 free snap roll with every “with snaps” order. That’s 1 per total order, not per pack ordered. Sometimes if you order 3 or more packs I send extra, depending if I’m currently running a promotion for extra free snap rolls. You can purchase additional snap rolls in the “Extras” section for $2.50 each. If you’re purchasing just a snap roll the shipping cost is approximately $1.80. My Snap Rolls are custom made to fit my towels and most standard vertical, horizontal, and mounted paper towel holders. I can make custom snap rolls as well. The free snap roll with your order may come in a variety of colors, but my standard is clear or white. The snaps may also come in a variety of colors as well.